Before purchase
This is a digital product containing an English DOCX guide and a ZIP archive of 35 teaching visuals. No physical item is shipped. Please review the course preview and file description before paying.
Eligible requests
We review requests involving a duplicate charge, a confirmed payment that never receives access, or files that are materially inaccessible and cannot be replaced. Include the PayPal transaction and site order number.
After download
Because digital files cannot be returned, change-of-mind requests may not be eligible once a valid download has been used. Nothing in this policy removes rights that apply under mandatory consumer law.
How to request review
First use Find order to confirm access. For payment disputes or a refund request, contact the merchant through the PayPal transaction details or PayPal Resolution Center so the transaction can be identified securely.